NEXUS SUPPORT
NEXUS Support Center
Find the right place for product questions, color and customization, business inquiries and support for an existing order.
Find the right place for product questions, color and customization, business inquiries and support for an existing order.
Start with what you need help with. Each support path below connects you to the NEXUS page that handles that request in more detail.
For questions about thread materials, Tex sizes, specifications, technical data and product selection.
For color selection, physical color references, custom colors and thread customization questions.
For wholesale inquiries, brands, studios, manufacturers, distributors, custom requirements and repeat business orders.
For pre-shipment verification, shipment information, tracking and questions about an existing order.
Find the right place for product questions, color and customization, business inquiries and support for an existing order.